How Qonto keeps nearly 1,600 employees moving in perfect sync

Notion is a connected digital workspace that serves as an all-in-one platform for knowledge management, project management, and collaboration. It offers flexible databases, wikis, docs, and project tools with AI capabilities, automations, and integrations to help teams centralize work and knowledge in a single source of truth.

Qonto is a European fintech company on a mission to revolutionize business finance management. The company operates across eight markets, serving 600,000 customers with nearly 1,600 employees. Qonto embraces Lean working principles to analyze work, identify inefficiencies, and solve problems at their source, delivering maximum value with exceptional quality.

As Qonto expanded across eight markets and 600,000 customers, its informal approach to product planning and system of walls covered in post-it notes could not scale with the growing organization. The company needed a digital workspace that could maintain alignment across growing teams, eliminate information silos, prevent duplicative work, and support its Lean principles while continuing to ship quality at speed. Maintaining transparency and collaboration across nearly 1,600 employees with traditional tools was becoming impossible.

Notion serves as Qonto's central operating system—a single source of truth for work and knowledge. The platform enables Qonto to centralize product development in databases with timeline views and automated progress tracking, maintain a three-layer architecture (company wiki, department teamspaces, and individual pages), connect workflows through linked databases, and integrate with other daily tools like FigJam, Whimsical, and Slack. Notion's flexibility allows teams to customize their own Kanban boards and workflows while maintaining company-wide visibility and alignment.

Qonto implemented Notion company-wide across all nearly 1,600 employees, from interns to the C-suite. The company built a three-layer architecture: a comprehensive company wiki as the source of truth for policies, values, and documentation; department-specific teamspaces displaying missions, objectives, and Kanban boards; and individual subpages for personal workflows. Product development was centralized in a Notion database with timeline views of the roadmap, and product marketing and ops teams use linked databases to create their working Kanbans. Qonto uses automations and formulas to track task progress and send automatic notifications when statuses change. The company integrated Notion with other tools like FigJam, Whimsical, and Slack to centralize work, and implemented page verification to ensure information stays relevant and templates to keep processes consistent.

Notion has become deeply embedded into how Qonto operates, delivering company-wide alignment, minimized manual and duplicative work, and fewer missed deadlines. The platform's automated workflows reduce overhead and eliminate the cognitive load of tracking deadlines, allowing teams to channel energy into more impactful work. Real-time progress tracking enables teams to identify potential issues instantly and resolve problems before they escalate. The single roadmap and centralized product development process keeps everyone informed without needing to chase down product managers for updates. Notion has even become a competitive advantage in hiring by showcasing the company's commitment to efficient, modern ways of working.